Service Center Agent / Concierge
Ho Chi Minh City, Vietnam
– FLUENCY IN ENGLISH AND VIETNAMESE IS REQUIRED
– Act as the point of reference for club members who need assistance or information and attend to their wishes and requirements
– Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the club
– Establishes policies by entering client information; confirming pricing.
– Acquire extensive knowledge of the club’s offerings and venues and businesses to make the most suitable recommendations
– Arrange events, excursions, transportation etc. upon request from club members
– Answer the phone and make reservations, take and distribute messages or mail and redirect calls
– Respond to complaints and find the appropriate solution
How to apply?
Please send your resume to: